CHATTANOOGA, TENN. [DECEMBER 2, 2020] — LIFT, a research, design, and marketing strategy firm serving the consumer healthcare and life science spaces, today announced the opening of its new studio headquarters in Cambridge Square. Located in Ooltewah, Tenn., a suburb of Chattanooga, Cambridge Square is a mixed-use community featuring numerous local restaurants, commercial and medical office space and a vibrant residential district. 

Located in a second-floor suite overlooking the development, the new headquarters is uniquely designed to serve as a dynamic and flexible workspace with a focus on accessibility and creative collaboration. Going forward, LIFT plans to embrace what it refers to as a “studio model,” employing an electively remote workforce day-to-day that will convene in the space for client meetings, design workshops, co-creation exercises and other company-wide “on-sites.” The agency’s new workplace model was inspired in-part by Google CEO Sundar Pichai, who discussed the adoption of a similar “hybrid” approach to remote and on-premises as being the “future of work.” 

“Like so many other small businesses, the pandemic forced us to be introspective and thoughtful about how we work and, perhaps even more important, the true role of the work environment in the work that we do going forward,” says Dave Chlastosz, who was named President of the firm in March. 

“As a human-centered firm, we knew how important it was to strike a balance that allows our associates to enjoy the individual benefits of a ‘remote-first’ model while still recognizing and embracing the value of in-person connections. This approach inspired us to invest in a space ideally suited for enriching our culture and fostering dynamic ‘creative collisions,’” says Chlastosz. “In a sense, we have transformed our headquarters into an extension of our team and an integral part of our process—a true catalyst for creativity and co-creation.”

The Cambridge Square development also offers a number of key features and amenities critical to the company’s current and future growth trajectory, including state-of-the-art and fully accessible facilities, a host of thriving local shops and restaurants, convenient access to hotels and airports, and a thoughtful and sophisticated growth plan that will only increase the employee and client experience in the years to come.

“We’re excited to welcome LIFT to the Cambridge community,” says Jim Cheney, head of marketing and leasing at Cambridge Square. “They bring some really positive energy to the square and we love to see our professional office portfolio expanding. We’re glad they are here and we wish them the best of luck.”

Despite the economic impact of the COVID-19 pandemic, LIFT has grown in size and revenue due to the firm’s unique approach to human-centered research, strategy, and design. Hospital networks, pharmaceutical companies, and medical device makers continue to engage LIFT to help them advance a fresh approach to stakeholder understanding, education, and marketing. 


Headquartered in Chattanooga, Tenn. with satellite offices in Jupiter, Fla. and Atlanta, Ga., LIFT is an independent healthcare research, design, and marketing strategy firm serving the consumer healthcare and life science spaces. Through the practical applications of design thinking and ethnography, LIFT specializes in illuminating human-centered insights and strategy for healthcare marketers seeking to impact their Share of Experience™. To learn more, visit

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